How we handle your data.

Xclusive Sal's Barbershop (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to your use of this website, our online booking, and any text messages we exchange with you.

1. Information we collect

We collect only the information needed to book and serve you well.

• Personal identifiers: name, phone number, and email address you provide when you book or contact us.
• Appointment information: services booked, preferred barber, appointment history, and notes about your styling preferences (hair texture, length, products used).
• Technical data: when you use the booking calendar or website, our scheduling system and host may collect basic device information such as IP address, browser type, and timestamps.
• Payment information: handled by our payment processor — we do not store full credit-card numbers on our own systems.

2. How we use your information

• Book, confirm, reschedule, and remind you of appointments by SMS and email.
• Keep notes on your styling preferences so each appointment picks up where the last one ended.
• Process payments and analyze shop performance.
• Notify you of schedule changes, shop closures, or service updates.
• Respond to messages, requests, and feedback.

3. SMS / A2P consent (text messaging)

When you provide your phone number to us — through online booking, a phone call to the shop, or in person — you consent to receive service-related text messages from Xclusive Sal's Barbershop. These include appointment confirmations, reminders, schedule changes, cancellation notices, and occasional shop updates.

• Frequency: message frequency varies based on your activity (typically 1–6 messages per appointment cycle).
• Carrier charges: message and data rates may apply per your wireless plan.
• Opt out: reply STOP at any time to any message to unsubscribe.
• Help: reply HELP for help, or contact us at (818) 650-4816 / team@xclusivesals.com.
• We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors (the SMS carrier and our booking platform) is solely to deliver the message and is governed by their respective privacy policies.

4. Data security

We protect your information with reasonable administrative, technical, and physical safeguards. Bookings and payments are handled by encrypted third-party platforms. Access to client records inside the shop is restricted to staff who need it.

3. Third-party sharing

We do not sell, rent, or trade your personal information to third parties. We share information only with the service providers required to operate the shop — our booking platform, our payment processor, and our SMS carrier — under confidentiality terms.

5. Your rights and choices

• Access / update / delete: contact us to review the personal information we hold about you, correct inaccuracies, or request deletion (subject to legal recordkeeping obligations).
• Opt out of SMS: reply STOP to any text message.
• Opt out of email: use the unsubscribe link in any marketing email, or email us directly.

6. Cookies & tracking

Our website uses minimal first-party cookies for basic site functionality. Embedded third-party widgets (the booking calendar, the Google Maps embed) may set their own cookies governed by their respective providers. You can manage cookies through your browser settings.

7. Children's privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 without verifiable parental consent.

8. Changes to this policy

We may update this policy from time to time. The “Effective” date at the top reflects the most recent revision. Material changes will be communicated to active clients by email or text.

9. Contact us

Questions about this policy or your data? Reach out:

• Email: team@xclusivesals.com
• Phone: (818) 650-4816
• Mail: Xclusive Sal's Barbershop, 7869 Van Nuys Blvd, Panorama City, CA 91402

See also: Terms of Service.